Last updated: 23/12/2025

At The Spice of India, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or place an order online, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Our website address is:

Home

For the purposes of UK data protection law, **The Spice of India** is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

info@thespiceofindia.uk

 

2. Personal Data We Collect

We may collect and process the following types of personal data:

* Name
* Email address
* Phone number
* Billing and delivery address
* Order details and preferences
* IP address and browser information
* Account information (if you create an account)
* Any information you provide when contacting us

Payment details are processed securely by third-party payment providers and are **not stored** on our servers.

 

3. Online Orders & Payments

When you place an order through our website, we collect personal information necessary to:

* Process and fulfil your order
* Communicate with you about your order
* Handle payments securely
* Meet legal and accounting obligations

Payments are handled by trusted third-party payment processors. These providers process your payment data in accordance with their own privacy policies and security standards.

 

4. Comments

When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information helps with spam detection and website security.

An anonymised hash created from your email address may be shared with the Gravatar service to check if you use it. Gravatar’s privacy policy can be found at:
https://automattic.com/privacy/

Once approved, your comment and profile image (if applicable) may be visible publicly.

 

5. Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract such data from images displayed on the site.

 

6. Cookies

We use cookies to improve your browsing experience and website functionality.

* Comment cookies may store your name, email address, and website for convenience for up to **one year**
* Temporary cookies may be set to check browser compatibility
* Login cookies store session and display preferences
* “Remember Me” cookies may persist for up to **two weeks**
* Editing or publishing content may create a short-term cookie containing a post ID only

You can control or disable cookies via your browser settings. For more details, please see our Cookie Policy (if applicable).

 

7. Embedded Content from Other Websites

Pages on this website may include embedded content (such as videos or images). Embedded content behaves as if you visited the external website directly.

These third-party sites may collect data about you, use cookies, and track your interaction with embedded content, especially if you are logged into their services.

 

8. Who We Share Your Data With

We only share your personal data when necessary, including with:

* Payment service providers (for processing transactions)
* Delivery or ordering system providers
* Website hosting and security services

If you request a password reset, your IP address may be included in the reset email for security reasons.

We do not sell or rent your personal data to third parties.

 

9. How Long We Retain Your Data

* Order and transaction data is retained for as long as necessary to meet legal, tax, and accounting obligations
* Comments and metadata may be retained indefinitely to manage moderation
* Registered users can view, edit, or delete their personal information at any time (excluding usernames)

 

10. Your Rights Under UK GDPR

You have the right to:

* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data
* Restrict or object to processing
* Request data portability

To exercise your rights, please contact us at:

info@thespiceofindia.uk

We may retain certain information where legally required or for legitimate business purposes.

 

11. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services to protect the website from malicious activity.